You can contact Rebecca Jackson via phone: mobile: Please use the #%id to identify the property "Amelia House Transitions Residential Service"
You can contact Victoria Brettwood via phone: 01914 167 663 mobile: Please use the #%id to identify the property "Donwell House Care Home in Washington"
All residents are entitled to change care homes if their current one isn’t the right fit for them – perhaps they are struggling with the adjustment or the location has hindered their family from visiting as regularly as they’d like. Referring to the terms and conditions of the contract will prevent any problems so that this is a smooth process.
Being surrounded by items from home can allow new residents to feel more comfortable and settled. At Bondcare, we welcome small items of furniture – such as a favourite armchair – and other treasured belongings – including photographs – so residents can personalise their rooms. All electrical items will be PAT tested and furniture will undergo a fire risk assessment to protect the safety of our residents and staff.
Our staff would be happy to show you around the home, but it is always advisable to book ahead to ensure that someone will be available to guide you around and provide you with all of the information you need to know.
Every new resident to the care home will be assessed to ensure they receive the right type of care catered to their individual needs. Following this, a care plan will be created which sets out how the staff at the home will meet those needs for a comfortable stay. Care plans are typically reviewed on a monthly basis and are updated in the event there are any changes.
This will depend on your individual financial situation and care needs. If your finances total below a certain threshold, your local authority can contribute towards your fees – this can differ between countries in the UK, so make sure you familiarise yourself with this first. There are also some benefits options available that care home residents can claim, and the NHS also provides support with nursing care fees, too.
Should residents decide to bring small items of furniture or personal belongings, we are unable to accept responsibility in the event that they are lost or damaged, unless security precautions at the home have been compromised. It is strongly recommended that you arrange suitable contents insurance if you do decide to bring such items along with you.
My mum is a resident at this home, the staff are helpful and friendly. Despite her dementia and regular falls, all staff do everything to help with her quality of life. The food is lovely and regular entertainment and activities keep everyone active.
Birch Tree Manor Care Home
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