Derwent Lodge is staffed by qualified nurses and senior care nurse assistants. A variety of languages are spoken to aid communication with all residents, including European, Asian and African languages, as well as Filipino.

There are gardens in the grounds of the facility which are easy to access, with flower beds and a quiet, secure environment for residents to relax in. Rooms all come with an en suite toilet and washroom, while rooms also support internet access and phone connections. The kitchen at Derwent Lodge caters for all meals, with specialist requirements and personal preferences catered for.

To help give residents the opportunity to stay active and social, the team at Derwent Lodge hold regular events in partnership with local charities, including coffee mornings, visits from the church and a dementia study group. There is also a special sensory room, helping to mentally stimulate residents with complex care requirements.

Family days are regularly arranged with barbecues and seasonal events, while residents can take day trips to local attractions – including the seaside – where capabilities allow. Local areas can be visited by residents too, whether on their own or accompanied.

There is plenty of parking at the site and visitors are welcomed at any time of the day.

With up-to-date decor and modern facilities, Fern Gardens care home in Feltham is a 92-bed facility dedicated to providing comfort and care for the elderly. This includes end of life care, nursing care and 24/7 residential care.

Vincent Munizea is manager of Fern Gardens care home, overseeing a multicultural staff to help care for residents around the clock where required.

All rooms at Fern Gardens care home have their own toilets and can have internet access where required, giving privacy and comfort for residents. There is private parking in front of the care home for family and visitors to use between 8am and 8pm daily, and pets are also welcome to visit by arrangement.

A programme of activities and hobbies is maintained for residents to keep them active in mind and body, while local shops, gardens, cinema and leisure centre can be visited where appropriate.